Question 1

Is there a free plan?

Accepted Answer

Yes. You can sign up and try the core features free. Upgrade when you need more recipes, staff seats, or advanced modules.

Question 2

How does recipe scaling work?

Accepted Answer

Enter a recipe at any batch size. When you change the batch, ingredient quantities and costs recalculate instantly using live per-unit prices.

Question 3

Can I invite my staff?

Accepted Answer

Yes — invite managers, assign them to a bakery, and control exactly what they can access via granular permissions.

Question 4

Do I own my data?

Accepted Answer

Always. You can download a full bakery backup at any time from the Backup page, and restore it later if needed.

Question 5

Which payment methods do you support?

Accepted Answer

We support online payments via Razorpay, bank transfer, and contact-admin flows. Invoices are generated automatically once payment is confirmed.

Question 6

Can I send invoices and order updates over WhatsApp?

Accepted Answer

Yes. Configure WhatsApp templates and send order confirmations, invoices, and reminders to customers directly from the app.

Question 7

What happens if I cancel or request a refund?

Accepted Answer

Super admins can process refunds. Once refunded, your subscription is cancelled, credit transactions are updated, and you receive an email confirmation.

Question 8

Is my data secure?

Accepted Answer

Every bakery is fully isolated with row-level security. Audit logs track sensitive actions, and only invited users can access your bakery.

Question 9

Can I use Bakery Pro on my phone?

Accepted Answer

Yes. The app is fully responsive and installable — use the Install App button to add it to your home screen on iOS, Android, or desktop.

Question 10

How do I get support?

Accepted Answer

Reach us from the Contact page or email us — we usually reply within one business day.

Frequently asked questions

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